Delete Your Account

You can ask us to delete your MindRev account at any time. Email support@mindrev.app from the address on your account, with "Delete my account" as the subject.

We will reply to confirm the request came from you, then delete the account. A person handles each request, so please allow up to 30 days. You do not need the app installed to ask.

If you have a paid subscription, it is cancelled at the end of the period you have already paid for. There are no further charges. There is no refund for the current period, so the time you have paid for is yours to use until it ends.

Deleting your account here does not cancel an Apple subscription. If you subscribed through Apple, cancel it in your iPhone or iPad Settings, or Apple may keep billing you.

Deleting your account here might not cancel a Google Play subscription. If you subscribed through Google Play, check the Google Play app under Payments & subscriptions once your account is deleted. If MindRev is still active there, cancel it, or Google may keep billing you.

Deletion is permanent and there is no undo. Your sessions, your LifePrints, your conversations with Coach Matt and everything Coach has learned about you are removed, along with your profile and your sign-in.

Some records are kept, and here is every one. The record that you gave consent and your choices about hearing from us, which is how we show we were allowed to hold your data and to contact you. Billing records: payments that were actually made, your membership history, any purchase still waiting to be matched to an account and the record of any Coach Time you bought, with its balance set to zero. Which partner was credited when you paid, because that credit is theirs. A count for each Coach exchange, showing that it happened and what it cost us, never what was said. With your identity removed: our log of group leader and admin actions, and records that another person's access depends on. If your membership is employer-sponsored, a record is kept under your member number only and for no other use. These records are kept with no fixed time limit. None of it is used for anything else.

If you decide to come back later, you can sign up again with the same email address.

Questions about this, or about how we handle your data, go to the same address: support@mindrev.app. You can also read the full Privacy Policy.